This is a remote position.
As a Key Account Manager you will play a pivotal role in nurturing and expanding our relationships with strategic clients. You will be responsible for managing a portfolio of key accounts and driving business growth through exceptional client engagement, sales initiatives, and strategic planning. The ideal candidate is a dynamic and results-driven professional with a deep understanding of the CPG industry and a proven track record of successfully managing key client partnerships.
Your responsibilities will be
- Compiling lists of prospective customers from various sources such as newspapers, business directories, trade shows, and online platforms to generate sales leads.
- Cultivating and maintaining strong, enduring relationships with key clients, serving as their primary point of contact for all business-related matters.
- Collaborating with clients to deeply understand their business needs, objectives, and challenges, and proactively identifying opportunities for mutual growth and increased market share.
- Capturing new business opportunities (accounts) and identifying white space to expand our market presence and drive revenue growth.
- Developing and implementing strategic account plans aligned with the company’s objectives to ensure sustained business growth and market penetration.
- Exceeding KPIs and sales targets by effectively presenting our product offerings, negotiating contracts, and securing agreements with key accounts.
- Generating comprehensive reports to track sales performance and progress towards goals.
- Traveling within assigned territories to engage with both existing and prospective customers.
- Demonstrating deep knowledge of our product offerings and articulating their value proposition to clients.
- Showcasing our products, using samples or catalogs, and highlighting key features to drive sales.
- Quoting prices, establishing credit terms, and preparing sales contracts for orders obtained.
- Estimating delivery dates to customers based on our production and delivery schedules.
- Maintaining accurate records of business transactions and managing expense accounts.
- Tracking and analyzing key account performance metrics to identify areas for improvement and develop data-driven strategies to enhance client satisfaction and profitability.
- Collaborating with sales representatives to ensure account activities and literature are up to date, while also monitoring stock levels.
- Coordinating customer training sessions as needed.
- Entering new customer data and updating sales information in our computer database.
- Developing and nurturing relationships with purchasing contacts.
- Investigating and resolving customer problems in a timely and effective manner.
- Actively participating in trade shows to promote our products and identify new business opportunities.
You should have
- Bachelor’s degree in business, marketing, or related field.
- 5 years of sales experience.
- English language fluency.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Ability to interact with external and internal clients professionally.
- Approaches others in a tactful manner; reacts well under pressure; threats others with respect and consideration.
- Strong attention to detail and bringing tasks to completion.
- Ability to prioritize and manage workload.
- Proficient with Microsoft Office suite products (Word, Excel, PowerPoint, etc.).
- Have a positive attitude, must contribute to a positive workplace.
- Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Willing to travel 20% of the time.
Physical demands
In the course of their duties, the employee is regularly expected to handle and transport objects weighing up to 25 pounds. The performance of these duties frequently involves sitting, utilizing hands for tactile activities such as touching, handling, or feeling objects, and reaching with hands and arms. Verbal communication and auditory reception are also integral aspects of this role.
The position occasionally requires the employee to stand, walk, maintain balance, and perform actions such as stooping, kneeling, crouching, or crawling. The working environment typically presents a moderate noise level.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions, extreme cold (non-weather) and extreme heat (non-weather).
Our work environment
We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, plans and culture.
Our benefits
- Competitive salary and performance-based bonuses.
- Comprehensive healthcare and wellness benefits.
- Retirement savings plan.
- Professional development opportunities.
- A collaborative and innovative work environment.
- Life insurance
- Paid Holidays