Position Summary
The Human Resources Generalist plays a critical role in supporting and executing core HR functions across the employee lifecycle while ensuring compliance, consistency, and a positive employee experience. This role serves as a trusted partner to employees and leaders, with a strong focus on recruiting, training, employee relations, conflict resolution, confidential investigations, and HR compliance auditing.
Key Responsibilities
Employee Relations, Investigations & Conflict Resolution
- Serve as a primary point of contact for employee relations matters, providing guidance, coaching, and resolution support to employees and leaders.
- Conduct confidential employee relations investigations, including complaints related to conduct, policy violations, harassment, discrimination, and workplace concerns.
- Document findings, assess risk, recommend corrective actions, and partner with leadership to ensure timely and appropriate resolution.
- Facilitate conflict resolution and mediation between employees and/or management to promote a respectful and productive work environment.
- Support termination evaluations and provide input into final employment decisions in collaboration with HR leadership.
Training & Development
- Coordinate, track, and maintain employee training programs, including new hire orientation, compliance training, safety training, and job-specific development.
- Maintain accurate training records, certifications, and documentation.
- Support the design, rollout, and continuous improvement of training programs aligned with organizational goals and KPIs.
- Partner with managers to identify training needs and support employee development initiatives.
HR Compliance, Audits & Risk Management
- Ensure compliance with federal, state, and local employment laws, including but not limited to EEO, FLSA, ADA, OFLA, FMLA, and PLO basics, and document retention requirements.
- Conduct periodic HR compliance audits related to personnel files, I-9s, training records, policies, and recordkeeping practices.
- Support ADA accommodations by participating in the interactive process, documenting accommodations, and providing guidance to leaders.
- Maintain working knowledge of Workers’ Compensation processes, documentation, and coordination with insurers and safety teams.
- Assist with state and federal reporting requirements as needed.
Recruiting & Workforce Planning
- Manage full cycle recruiting for hourly, salaried, and complex roles, including job postings, sourcing, interviewing, offer letter review, and onboarding.
- Utilize recruiting tools, sourcing platforms, and headhunting techniques as appropriate.
- Partner with leaders on workforce planning, talent strategy, and succession planning.
- Support salary benchmarking and compensation analysis in collaboration with company leadership.
Policy Development & HR Projects
- Work with external HR partners to draft, revise, implement, and communicate HR policies and procedures in alignment with legal requirements and organizational values.
- Lead and participate in HR projects and continuous improvement initiatives tied to company KPIs and strategic objectives.
- Support internal communications related to HR programs, policy updates, and organizational changes.
Administrative & Operational HR Support
- Maintain accurate employee records, data entry, and document management within HR systems.
- Schedule interviews, meetings, training sessions, and manage HR calendars.
- Coordinate benefits enrollment, open enrollment support, and employee benefit inquiries.
- Maintain awareness of payroll processes and partner with payroll teams as needed.
- Perform scanning, filing, and management of HR forms and documentation.
Leadership Support & Coaching
- Provide management coaching related to employee relations, performance management, policy interpretation, and corrective action.
- Serve as a liaison between the organization and external partners, including legal counsel, as directed.
- Participate in audits, hearings, or legal proceedings as directed.
Knowledge, Skills & Abilities
- Strong working knowledge of HR generalist functions, including employee relations, investigations, recruiting, training, and compliance.
- Demonstrated ability to handle sensitive and confidential matters with professionalism and discretion.
- Effective conflict resolution, mediation, and coaching skills.
- Working knowledge of employment laws and regulations (I-9, FLSA, EEO, ADA, FMLA basics, state-specific requirements).
- Moderate knowledge of workplace safety principles.
- Strong organizational, documentation, and audit-readiness skills.
- Ability to manage multiple priorities, projects, and deadlines.
- Proficiency in HR systems, data entry, recordkeeping, and Microsoft Office tools.
- Clear written and verbal communication skills.
Education & Experience Required:
- High school diploma or equivalent.
- Minimum of 3–5 years of progressive HR experience, including employee relations and recruiting.
- Bachelor’s degree in human resources, Business Administration, or a related field.
Preferred:
- SHRM-CP or PHR certification.
- Experience supporting HR compliance audits and investigations.
- General awareness regarding California and remote worker laws and regulations.
Physical & Work Environment
- Primarily a desk-based role with prolonged periods of computer use.
- Periodic presence in operational or production environments as needed.
- May require occasional lifting of up to 10–15 pounds.